Vulnerability Disclosure Form

If you believe you have found a security vulnerability in a Home-A-Genius website, system or installed smart home setup, please tell us about it using the form below. We read every report.

Timelines to process your vulnerability report

  • 1-3 working days is required for us to acknowledge your security report.
  • Thereafter, our security researcher will provide status updates every 2 weeks before resolving the issue.

Note: Acknowledgement and Status updates are via email.

Vulnerability Disclosure Form

We send the acknowledgement and every status update here.
A clear, logical explanation helps us validate your vulnerability quickly and to notify you of the result. We encourage you to attach screenshots or other media to support your submission.
The page, URL, device, app or system where you found it.
Please be specific about how the vulnerability impacts the business.

Supporting media: attach your screenshots, logs or recordings to the email that opens when you submit. Please do not include live customer data in your evidence.

Prefer to write your own email? Send your report to askme@homeagenius.sg with the same details.